Claims
Opal takes pride in prioritizing client satisfaction. So, our team ensures that your insurance claims process is free from hassle.
First, our professional work to curb the impact of a given crises. It means, we try to minimize your damages/losses.
Our teams work with exceptional efficiency to manage all the details and advocate of your behalf.
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We handle all the claims in-house to give easy access to both the insurers and placing teams. We work individually with each client, our team members taking the time to understand their situation and needs before moving forward with the claim. Opal has an integrated work set-up which enables an easy communication between the different teams involved in the claim process.
We have divided and dedicated teams for separate Marine, Corporate, and Personal insurance claims, with experts from each niche working on cases/issues. It enables swift responses to any incidents from our teams, introducing a seamless process from the first alert about the loss to satisfactory settlement of the claim.
We ensure an efficient claim process for our clients by:
- Not outsourcing claims to third party services
- Invested in innovative claims-related technologies
- Creating an interactive workspace for different teams